Refund policy
At Kabuto Club, we want you to be completely satisfied with your purchase. Please review our return and refund policy carefully before placing your order.
Returns
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We accept returns within 14 days of delivery. To be eligible, items must be unused, unwashed, and in original condition with all tags attached.
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To initiate a return, please contact us at [support@kabutoclub.com] within 14 days of receiving your order with your order number and reason for return.
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Customers are responsible for return shipping costs unless the item is defective or incorrect.
Exchanges
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Exchanges are subject to availability. Please contact us first to confirm stock before sending any exchange request.
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You may exchange for a different size or product by following the return procedure and placing a new order.
Refunds
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Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
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Approved refunds will be processed to your original payment method within 7 business days.
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Shipping fees (original or return) are non-refundable unless the return is due to our error.
Defective or Incorrect Items
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If you receive a defective or incorrect item, please contact us immediately at [support@kabutoclub.com] with photos and order details.
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We will provide a prepaid return shipping label and issue a full refund or replacement.
We strive to make returns as easy as possible. If you have any questions or concerns, please reach out at [support@kabutoclub.com].